03/22/2002

Problem: What is the proper method for using tape drive cleaning cartridges?

Solution:  

Use only an approved cleaning cartridge to clean the tape heads. Do not use swabs or other means of cleaning the heads. The cleaning cartridge uses a special tape to clean the tape heads. A cleaning cartridge can only be used 50 times or as instructed on the cartridge packaging. When the cartridge runs out of tape, discard it and use a new one.



Cleaning tapes should be insterted every 5 backups.


Cleaning the Tape Heads on a Drive

  1. Insert a cleaning cartridge into the drive. The tape drive automatically loads the cartridge and cleans the heads.
     
  2. Remove the cleaning cartridge from the drive.
     
  3. Discard the cartridge after you have used it 50 times, or as instructed on the cartridge packaging.

Note: For the HP SureStore DAT8, DAT24 and DAT40, the drive's TapeAlert feature will send a message to your backup application when the tape heads need cleaning or a cleaning cartridge has expired. Your backup software must include TapeAlert support for you to receive these messages.

 



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