No sound or volume control with Windows ME or error message "RUNDLL32 caused a General Protection Fault in module MMSYSTEM.DLL".

03/06/2001

Problem: No sound or volume control with Windows ME or error message "RUNDLL32 caused a General Protection Fault in module MMSYSTEM.DLL".

Cause: After installation of an ATI video card, specifically the Xpert 128, & the All-In-Wonder 128 Pro, the PC experiences a loss of sound and the volume control could not be executed nor would it appear on the task bar as before. During the installation of ATI driver the "drivers=mmsystem.dll" (without the quotes) under the [boot] section of the c:\windows\system.ini file was inadvertently removed.

The Choosing: "Display Properties --> Settings --> Advanced can also cause the error message "RUNDLL32 caused a General Protection Fault in module MMSYSTEM.DLL".

Solution:

Add the "drivers=mmsystem.dll" (without the quotes) under the [boot] section of the c:\windows\system.ini and reboot.

See related Microsoft Knowledge Base Article: Q138835 - Error Messages in Mmsystem.dll or Rundll32.

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